Course introduction
Understanding and using Emotional Intelligence
Understanding team dynamics
Individual statements
Video recording a mini-presentation
The qualities of effective speakers
Analysis of the traits effective speakers convey
This intensive, two-day course will look at every aspect of your personal performance: how you communicate, your use of Emotional Intelligence, your physical presence, how you can build rapport, deal with crisis situations and handle pressure. It is delivered by two trainers (including Ken). We will take you through proven exercises and techniques that will help you in all work situations, whether chairing meetings, building relationships with clients or pitching for new business.
Drawing on some of the special techniques actors use to project presence, power and charisma, this course will enable you to take a fresh and objective look at the way you come across and then step up to a higher level of effectiveness. It will help you develop your strengths and personality to unlock your authentic self.